Jacqueline Mac

Assistant Professor
ACUE Distinguished Teaching Scholar


Counseling and Higher Education (CAHE)

Jacqueline Mac (she/hers), Ph.D., is a first-generation Southeast Asian American college graduate and assistant professor in higher education. She teaches courses on assessment, higher education public policy, and quantitative research in higher education. Her pedagogy centers on cultivating inclusive and equitable classrooms that use culturally sustaining strategies. To enact this pedagogy she partners with learners as they uncover their connections to course content, challenge each other to collectively learn and collaborate and discover their own roles in facilitating change towards equity in our society.

Prior to her doctoral work, Jacqueline worked primarily in institutional diversity and multicultural affairs offices at the Indiana University School of Medicine, University of Maryland-College Park, and Georgetown University, as well as at a national education nonprofit. She also has professional and graduate assistantship experiences in other functional areas, such as graduate student services, leadership development, health and wellness and academic integrity. Since 2010, she has been an active member of ACPA - College Educators International, serving as chair and past-chair of the Asian Pacific American Network (APAN) and as co-chair of the Nominations and Elections Taskforce.

Jacqueline's research focuses on racialized campus environments, institutional transformation towards equity, and higher education access policies. She has a particular interest in racially marginalized, Southeast Asian American, and refugee populations, as well as minority-serving institutions. She uses critical theoretical perspectives, engages knowledge from fields outside of education, and employ methodologies (e.g., critical case study, collaborative autoethnography, critical grounded theory) that challenge traditional and rigid ways of thinking about the researcher-participant relationship and merge methodological rigor with critical approaches to inquiry. For her dissertation, Jacqueline conducted a collective embedded case study on how institutional agents at minority-serving institutions transformed their institutions to better serve students.

Fun fact, Jacqueline is from Chicago, where she currently resides with her partner and Shepherd-Husky mix, London. They are all excited to be a part of the Huskie family.


  • Ph.D., Higher Education (Minor in Comparative and International Education), Indiana University
  • M.A., College Student Personnel Administration, University of Maryland, College Park
  • B.S., Psychology (Minor in Asian American Studies), University of Illinois at Urbana-Champaign

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Department of Counseling and Higher Education
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Counseling Admissions
Graham 416
Higher Education and Student Affairs Admissions
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